Terms and Conditions for Intermediation Services in the Purchase of Goods (Dropshipping)

1. General Provisions

  1. These Terms and Conditions define the rules for the provision of intermediation services in the purchase of goods by the entrepreneur operating under the name Aivoranshop (hereinafter: the "Intermediary").
  2. The Intermediary is not the seller of the goods – the Intermediary acts solely as an intermediary who, upon the Client's order, organises the purchase and delivery of the goods from an external supplier.
  3. By placing an order, the Client commissions the Intermediary to purchase a specific good on their behalf and account.

2. Nature of the Service

  1. The Intermediary collects remuneration from the Client for the intermediation service (hereinafter: the "Commission").
  2. The Commission is the sole income of the Intermediary. The price of the goods transferred to the supplier does not constitute the Intermediary's income.
  3. The Intermediary purchases the goods from an external supplier in accordance with the specifications selected by the Client.
  4. The Intermediary does not warehouse the goods – the product is shipped directly from the supplier to the Client.

3. Scope of the Intermediary's Liability

  1. The Intermediary is responsible only for the correct transmission of the order and payment to the supplier.
  2. The Intermediary is not responsible for:
    • the quality, operation, or defects of the purchased goods,
    • the time of shipment and delivery,
    • damages during transport,
    • differences between the description, photos, and the actual product.
  3. All claims related to the goods, including complaints, shall be addressed by the Client directly to the supplier.

4. Order Placement Process

  1. The Client places an order on the Intermediary's website, indicating the product, variant, and shipping details.
  2. The Intermediary collects a payment from the Client comprising:
    • the purchase price of the goods,
    • the Intermediary's commission.
  3. Upon receipt of payment, the Intermediary purchases the goods on the Client's behalf.

5. Payments

  1. The Client makes the payment to the Intermediary, who then transfers the appropriate part to the supplier.
  2. The Intermediary's commission is a non-refundable amount, unless the purchase cannot be executed.

6. Complaints and Returns

  1. The Intermediary supports the Client in contacting the supplier but is not responsible for the outcome of the complaint.
  2. Any returns shall be carried out in accordance with the rules defined by the supplier.
  3. The Intermediary does not conduct its own product complaint procedure.

7. Personal Data

  1. The Intermediary processes the Client's personal data solely for the purpose of providing the service.
  2. The Client's data may be transferred to the supplier for the purpose of delivering the goods.

8. Taxes and Accounting – Rules for the Intermediary

  1. The Intermediary's income is solely the commission collected from the Client.
  2. Amounts transferred to the supplier for the purchase of goods do not constitute the Intermediary's income or cost.
  3. The Intermediary keeps revenue records in accordance with the lump-sum tax law (3% rate).
  4. The document confirming the income is an accounting voucher stating the amount of the commission.

9. Final Provisions

  1. By accepting the Terms and Conditions, the Client confirms understanding the intermediation model and the fact that the Intermediary is not the seller of the goods.
  2. The Intermediary reserves the right to amend these Terms and Conditions.
  3. The Terms and Conditions are valid from the moment of their publication on the website.
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